Disclaimer

General Information​

 

We strive to ensure the accuracy and timeliness of the content on this website but cannot guarantee that all information, products, or services are completely error-free or suitable for your needs. We are not liable for any loss or responsibility arising from using the content on this website.​​​

 

 

Product Information​​

 

The product descriptions, images, specifications, and prices displayed on this website are for reference only. We make every effort to ensure the accuracy of the information, but the actual appearance, ingredients, or packaging of products may vary. The Company reserves the right to modify product information or prices without notice.​​

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​Health and Safety Disclaimer

 

Our pet products are designed to support pet health and meet relevant safety standards but are not intended to replace professional veterinary diagnosis, treatment, or advice. We are not responsible for any consequences resulting from improper use or failure to follow the instructions. If you have any health concerns for your pet, please consult a professional veterinarian.​​​

 

 

​Data Protection and Privacy

 

While using this website, we may collect and process your personal information. Such activities will be conducted according to our Privacy Policy. Please read the Privacy Policy carefully before using this website. If you disagree with any provisions in the Privacy Policy, please stop using this website immediately.​​

 

 

​Limitation of Liability

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We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website, including but not limited to damages caused by viruses, technical failures, content errors, or website unavailability. You assume all risks associated with using this website.​​

 

 

Intellectual Property

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All content on this website (including text, graphics, logos, images, videos, trademarks, etc.) is owned by MetaPet or its licensors and is protected by copyright, trademark, and other intellectual property laws. Without written permission, you may not copy, modify, distribute, or otherwise use the content of this website.​​

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Third-Party Links and Content

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This website may contain links to third-party websites or advertisements. We have no control over, and are not responsible for, the content, privacy policies, or legality of these third-party websites. You access these links at your own risk and we are not liable for any damages arising from visiting third-party sites or content.​​

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User Conduct

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You agree not to use this website for any illegal activities, including but not limited to infringing copyrights, spreading harmful information, or publishing false content. If you violate these terms, we reserve the right to immediately terminate our services to you and take legal action.​​

 

 

Service Terms

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If this website offers online services (such as ordering, consultation, etc.), you must comply with the relevant service terms. We reserve the right to modify these service terms at any time, and we are not liable for any losses or disputes arising from such changes.​​

 

 

Cross-Border Transactions

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For orders shipped outside of China, delivery times, customs duties, taxes, or import restrictions may apply, and these factors are beyond our control. We are not liable for any shipping delays, additional costs, or products being seized by local customs. Please familiarize yourself with local regulations and potential fees before placing an order.​​

 

 

Religious and Cultural Sensitivity Statement

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The products and content on this website do not involve any religious or culturally sensitive elements. If users have concerns regarding product content due to religious beliefs or cultural practices, please contact customer service for confirmation before making a purchase.​

 

 

Localization Compliance Statement
 

The content and products on this website comply with the relevant laws and regulations of the target market, including but not limited to product labeling, advertising, and consumer protection. Users must ensure that their use complies with the laws of their country, otherwise, the Company will not bear any liability arising from such non-compliance.​​

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Returns and Customer Service

 

Product returns or refunds must adhere to our return policy. We are not responsible for dissatisfaction due to improper use, pet-specific reactions, or failure to check product details in advance. For specific refund and return regulations, please refer to our return policy.

 

 

​Website Content Modifications and Suspension

 

We reserve the right to modify, update, or suspend the content, functions, products, or services of this website at any time without notice. We are not responsible for any losses or inconveniences resulting from such changes.

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Force Majeure

 

We are not liable for delays, service failures, or interruptions caused by force majeure events (such as natural disasters, pandemics, government actions, or supply chain disruptions).


Applicable Law and Dispute Resolution

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This disclaimer is primarily governed by the laws of the People’s Republic of China. However, in certain transactions, local laws may apply if required. Any dispute arising from or in connection with this contract shall be submitted to the Shenzhen Court of International Arbitration (the SCIA) for arbitration. 

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Disclaimer Updates

 

We reserve the right to modify or update this disclaimer at any time. The updated disclaimer will take effect immediately upon posting on this website. Please check this page regularly for the latest terms.

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Validity of Terms

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If any provision of this disclaimer is deemed invalid or unenforceable, it will not affect the validity of the remaining provisions. The invalid provision will be replaced with an applicable legal provision to ensure the overall effectiveness of the statement.​​

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Third-Party Liability

 

The content and services we provide comply with relevant regulations within the limits of the law. However, we are not liable for any issues arising from user behavior, third-party websites, suppliers, partners, or other uncontrollable factors.